Refund & Cancellation Policy

Our programs do attract fees. The details of the fee structures are contained in the course info sheets. Due to the progressive payment nature of our course payments we do not offer refunds. In cases of extreme hardship, an appeal can be made to our CEO who can amend our policies. CTQ charges for replacement statement of attainments, should a replacement certificate be required, the Participant will be charged $22 including GST for a replacement statement of attainment.